Screen sharing can be used for remote support. Using the separate QuickSupport app for iOS, IT managers can support users experiencing technical problems with their device. Even unattended computers such as servers can be controlled remotely using the app. If you are an IT manager, this allows you to provide quick support to users with technical problems using your iOS mobile device. Naturally, you can use the iOS remote control app to access other people’s computers if the users have authorised it. You can do almost anything you could do directly on your computer. This way you can access important documents, use applications installed on your computer or check your email all while on the go. TeamViewer’s ability to remote control from iPhone and iPad allows you to easily access your Windows, Mac, or Linux computer using your iOS smartphone or tablet. Open the TeamViewer QuickSupport app again and Allow the Cropster Support person to reconnect.Imagine you are on your way to a business meeting when you remember there’s important information on your office computer that you still need.Click Quit & Reopen to apply the changes. When the following dialog appears again.Switch to the Accessibility menu in the left menu bar and, again, check the box next to TeamViewer QuickSupport.Check the box, next to TeamViewer QuickSupport (under Screen Recording).You need to enter your PC password to confirm. On the bottom left corner, click on the lock icon to make changes.(The yellow triangle indicates that full access has not been granted) In case you have ignored the prompt, you can do so afterwards as well. When downloading TeamViewer you will be prompted to review the S ystem access.

How to allow remote control via TeamViewer (Mac only)Īpple has introduced a security feature with MacOS 10.14 (and higher) that requires additional permissions to be assigned to TeamViewer to allow us to control your Mac after connecting to your computer via TeamViewer.

How to use teamviewer quicksupport